Shipping policy
Shipping Policy
Effective Date: 18.07.2024
Thank you for shopping at Akuracy.org. We value your business and want to ensure that your shopping experience is satisfactory. This Shipping Policy outlines the terms and conditions regarding shipping, returns, and restocking fees for products purchased from our Shopify website.
Shipping:
1. Processing Time:
- Orders are typically processed and shipped within [Insert Processing Time] business days after payment confirmation.
- Please note that processing time may vary during busy periods or promotional events.
2. Shipping Methods:
- We offer various shipping methods to cater to your preferences and location.
- Shipping options and costs will be displayed at the checkout.
3. Shipping Destinations:
- We currently ship to addresses within [Insert Shipping Destinations].
- For shipping to locations outside of these areas, please contact our customer support for assistance.
4. Shipping Confirmation and Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Please note that it may take up to [Insert Delivery Time] for the tracking information to become available.
Returns:
1. Return Eligibility:
- We understand that sometimes a product may not meet your expectations. Therefore, we offer a 7-day return window from the date of delivery.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. Return Process:
- To initiate a return, please contact our customer support within the 14-day return window.
- Our customer support team will guide you through the return process and provide you with a return authorization number (RMA).
3. Customer-Provided Shipping:
- Please note that customers are responsible for the cost of shipping the returned item(s) back to us.
- We recommend using a trackable shipping service and purchasing shipping insurance for the returned item(s) as we cannot be held responsible for lost or damaged packages.
Restocking Fee:
1. Restocking Fee:
- For all eligible returns, a restocking fee of 5% of the item's purchase price will be deducted from the refund amount.
- The restocking fee covers the costs associated with processing and restocking returned items.
2. Exceptions:
- The restocking fee will not be applicable in cases where the return is due to an error on our part, such as a defective or incorrect item.
Please note that this shipping policy applies only to purchases made through our Shopify website (www.akuracy.org). Different policies may apply to purchases made through other platforms or retail locations.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support. We are here to assist you.
Thank you for choosing Akuracy.org!
Ratnakar Enterprises
Last Updated- 15.08.2024